AI voice agentsfor fintech to qualify
FinoLabs powers loan lead qualification automation, collections voice AI, and multilingual lending support for lenders that need compliant customer engagement at scale.
AI voice agents you
can build fintech on.
Native Voice AI for India
Built for multilingual, vernacular-first customer communication across Hindi, English, Hinglish, and regional languages.
Human-like Conversations
Low-latency voice experiences optimized for telephony and contact center environments, with strong regional accent handling.
Omnichannel Continuity
One orchestration layer across voice, IVR, WhatsApp, SMS, email, CRM, and internal operations tools.
Guardrails and Handoff
Compliance-aware controls define what the AI can say, when it escalates, and how hot transfers carry full context forward.
Seamless automation.
Step by step.
1import { finolabs } from '@indus-ai/voice'23await finolabs.ingest({4 sources: ['crm', 'dialer', 'los'],5 transcribe: true,6 buildKnowledgeBase: true7})
Enterprise complexity?
No problem.
FinoLabs is purpose-built for enterprise-scale lending operations, with private cloud, hybrid, and on-premise deployment options that keep data control, security, and compliance where they belong.
Numbers speak
for themselves.
Plug, play,
and automate.
Connect CRMs, CPaaS platforms, lending systems, payment tools, and internal operations workflows without disrupting your existing stack.
Compliance without
compromise.
Lending comes with strict regulations, but staying compliant should not slow you down. FinoLabs keeps data protected while meeting the highest security standards across every interaction.
SOC 2
Rigorous security, availability, and confidentiality controls protect customer data and keep teams audit-ready.
ISO 27001
A globally recognized information security framework for managing enterprise-grade controls at scale.
GDPR
Customer information is handled with strong privacy standards across regulated financial workflows.
Role-Based Controls
Workflow access, auditability, and escalation controls support regulated customer communication.
Total visibility.
Complete control.
FinoLabs equips lending teams with a real-time dashboard and configuration layer to manage workflows, measure business impact, and fine-tune customer interactions without external dependencies.
Track every interaction
Spot drop-offs, sentiment shifts, and friction across calls and journeys.
Monitor business impact
See repayment, conversion, qualification, and retention outcomes in one place.
Control AI behavior
Adjust workflows, voice tone, escalation rules, and compliance settings.
Surface hidden signals
Use conversation history to detect risk, intent, and upsell opportunities.
const agent = finolabs.agent({useCase: 'support',languages: ['en-IN', 'hi-IN'],escalation: 'human-handoff'})
"FinoLabs helped us reconnect with dormant prospects and double qualified leads without adding manual outreach."
Manak Bajaj
Nishtha NBFC
2x qualified leads
Built for modern lenders
Collections Voice AI Best Practices for Lenders
A field guide to designing collections automation that improves repayment outcomes while remaining controllable and customer-aware.
Read articleA Practical Guide to Multilingual Lending Support Implementation
Implementation guidance for teams rolling out multilingual support across real lending workflows rather than isolated pilots.
Read articleThe Fintech Voice AI Playbook for 2026
A strategic overview of the workflows, metrics, and implementation choices defining the next phase of customer engagement.
Read articleResponsible AI in Financial Services: What Operating Teams Should Actually Control
A practical view of transparency, fallback design, human review, and risk controls for production deployments.
Read articleSmarter Payment Reminders That Improve Repayment Without Escalating Friction
Why timing, language choice, and context retention make automated reminders more effective.
Read articleWhat Enterprise Dialers and SIP Infrastructure Mean for Voice AI Rollouts
A breakdown of the telephony stack decisions behind stable, production-grade AI calling operations.
Read articleReactivating Dormant Loan Demand With Intelligent Outbound Workflows
How teams can revive old leads through context-aware follow-ups and AI-led qualification sequences.
Read articleHow to Use Voice AI Without Making Conversations Feel Robotic
Principles for scripting, pacing, and escalation that make automated calls more useful and less frustrating.
Read articlePrivate Cloud, Hybrid, or On-Prem: Choosing the Right Deployment Model
A guide to matching deployment architecture with security, compliance, and infrastructure constraints.
Read articleDesigning Voice AI That Remembers Context Across the Lending Lifecycle
Why multi-turn memory and cross-channel continuity matter for both customer satisfaction and operational efficiency.
Read articleFrom Call Logs to Business Outcomes: Measuring What Matters
How to connect conversation analytics to conversions, repayment outcomes, support containment, and retention.
Read articleWhy Regional Language Support Is a Growth Lever for Lenders
The business impact of meeting borrowers in the language and tone they are most comfortable with.
Read articleBuilding Compliant AI Workflows for Regulated Financial Conversations
Escalation logic, dialogue control, and governance patterns that matter when deploying voice AI in finance.
Read articleReducing Contact Center Load With Always-On Lending Support
What it takes to automate repetitive support calls while preserving smooth handoffs for complex cases.
Read articleModern Debt Collections Need Empathy, Compliance, and Scale
Why collections teams are moving toward conversation design that balances recovery performance with customer trust.
Read articleQualifying Lending Leads Faster Without Sacrificing Customer Experience
How AI-led pre-screening improves sales efficiency while keeping conversations natural and informative.
Read articleHow AI Voice Agents Are Reshaping Fintech Customer Journeys
A practical look at where voice automation creates leverage across discovery, onboarding, servicing, and collections.
Read articleBuilt for every
lending motion
Lead engagement, support, and collections workflows designed around fintech outcomes instead of generic automation.
Lead Qualification
Educate, screen, and route high-intent prospects automatically.
- Automated eligibility screening
- Instant product information sharing
- Lead routing to sales teams
- Context-aware follow-ups
- CRM-triggered outreach
Customer Support
Resolve inbound queries with multilingual, always-on voice AI.
- 24/7 instant support
- Intelligent call routing
- Multilingual conversations
- Context retention
- Sentiment-adaptive responses
- Personalized servicing flows
- Real-time escalation controls
Collections
Drive timely repayments with compliant, empathetic reminders.
- Personalized payment reminders
- Post-due follow-up automation
- Promise-to-pay capture
- Regulatory compliance controls
- Hot transfer to live agents
- Portfolio-level performance analytics
- Private cloud deployment options
- Role-based workflow access
See how FinoLabs automates, optimizes, and enhances every customer interaction. Schedule meeting
Let's talk,
so you don't have to.
FinoLabs handles the calls so your team can focus on the business. Schedule a meeting and see the difference across support, collections, and customer engagement.
Enterprise-ready. Multilingual. Compliant.